Crew Administrator (Royal Caribbean International)

Location: Miami
Posted on: April 23, 2024

Job Description:

At Royal Caribbean International, we believe that great vacations begin with great employees! As a leader in the cruise line industry, RCI is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team. With our innovative, award-winning fleet of ships visiting five continents, each offering adventurous ways to explore the globe, this is a great opportunity to let your career set sail.

Royal Caribbean International currently requires a Crew Administrator to join our team.

In addition to other requirements, potential candidates must have a minimum of one year experience in an administrative position in the hospitality/ cruise industry.



Responsibilities include (but are not limited to):

* Oversees the crew sign-on and sign-off process, as directed by the Human Resources Manager, reviewing immigration documentation such as passports, visas, Alien Resident Cards (ARC), Letters of Re-Employment, etc. to determine validity of documents. Refers unusual documentation to the HR Manager.

* Ensures the efficient clearance of Crewmembers signing on and off through Customs and Immigration by diplomatically encouraging a productive relationship with the relevant officials.

* Supervises the Crew Relations Specialist in the sign-on and sign-off processes, and ensures Crewmembers receive all documentation prior to sign off, including airline tickets, medicals and training records.

* Coordinates with the shore-side support group the repatriation process for shipboard employees

* Supervises the 90-Day US CBP Inspection of all Crew, with the assistance of the HR Manager, T&D Manager, Crew Relations Specialist, Crew Payroll Manager and 2nd Purser Payroll.

* Ensure accuracy of employee records

* Works on a rotational basis with the Crew Relations Specialist in the Crew Office performing a variety of related duties.

* Works with Financial Controller staff in the Crew office in a cooperative, productive and effective manner. Including but not limited to assistance with Payroll Stuffing.

* As part of the HR Division fully supports Crew Activities and events that help increase Crew morale and optimize positive Crew comments of the overall Crew Relations operation.

* Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.

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