Care Coordinator - Check Out
Company: Gastromed, LLC
Location: Miami
Posted on: February 17, 2026
|
|
|
Job Description:
Job Description Job Description JOB TITLE: Care Coordinator
-Check Out REPORTS TO: Practice Manager FLSA STATUS: Non-Exempt JOB
SUMMARY: The Care Coordinator is responsible for greeting patients
as they check out and offering them friendly and prompt assistance
while coordinating the patient’s care. QUALIFICATIONS/EDUCATION:
High School Diploma or equivalent required. Bi-lingual
English/Spanish preferred; must be able to read, write and speak
English. 2-3 years of related experience in a medical setting
preferred. Strong people skills. Data entry skills. Attention to
detail. Strong organizational skills and ability to multi-task
effectively. Demonstrates skill in the use of personal computers,
various programs, and applications required to competently execute
job duties. Internet, document with Electronic Health Records
and/or authorization system with minimal typing/spelling errors,
send e-faxes and email. CERTIFICATIONS/LICENSES: N/A
ABILITIES/SKILLS: Basic computer skills to be able to recognize and
understand our EMR System. Excellent communication, Customer
Service, and telephone skills. Strong organizational skills and
ability to multi-task effectively. Must be able to work
independently with minimal supervision in a fast-paced environment.
Able to respect and maintain patient confidentiality at all times
and comply with HIPAA Regulations. Must be dependable and conduct
him/herself in a professional manner. Demonstrates skill in the use
of personal computers, various programs, and applications required
to competently execute job duties. Must be able to follow policies
and procedures. SUPERVISORY RESPONSIBILITIES: N/A ESSENTIAL DUTIES/
RESPONSIBILITIES: Assist patients upon check out by reviewing the
physician’s orders. Provides patients with orders and instructions
as needed. Schedule patients for procedures such as endoscopy,
colonoscopy, ancillary, etc. Inform patients if a clearance is
required for their procedure. Assist patients with inquiries or
concerns and ensure patients’ expectations are met. Coordinates any
diagnostic test order by the physician. Scan superbills or any
patient documents to the patient’s chart. Responsible that all
patients have been checked out at the end of the day or marked as a
no-show. Ensure that the daily close-out report matches the entries
in ECW and forward the report to the billing department.
Responsible for scheduling patient appointments in our system and
informing patients if referrals or authorization are required for
the following visit or procedure. Confirms patient’s appointments
and sends text messages days prior to the visit. Answering incoming
calls using the assigned telephone script in a professional,
courteous and timely manner. Conducts all activities in a
professional, polite, and courteous manner and abides by company
policies and procedures. Perform any other duties as assigned. We
offer a competitive salary, Employee Health Insurance is covered at
100%. We also offer Dental, Vision, Life, and 401k Benefits.
Keywords: Gastromed, LLC, Coconut Grove , Care Coordinator - Check Out, Administration, Clerical , Miami, Florida
